PRIVACY POLICY
The privacy of visitors of agatadijkstra.com is very important to us, and we are committed to safeguarding it. This policy explains how we might collect, store, use and/or share your information when you visit our website https://www.agatadijkstra.com.
Collecting personal information
The following types of personal information may be collected, stored, and used:
- information about your computer including your IP address, geographical location, browser type and version, and operating system;
- information about your visits to and use of this website including the referral source, length of visit, page views, and website navigation paths;
- information, such as your name and email address, that you enter when you use the contact form on our website;
- information contained in any communications that you send to us by email or through our website, including its communication content and metadata;
- any other personal information that you send to us.
Before you disclose to us the personal information of another person, you must obtain that person’s consent to both the disclosure and the processing of that personal information in accordance with this policy.
IMPORTANT: Processing of personal data discussed during trajectory is safeguarded by the client agreement. All information is kept strictly confidential. Thus, no oral or written information is shared with third parties unless with your prior knowledge and consent.
Using your personal information
Personal information submitted to us through our website will be used for the purposes specified in this policy or on the relevant pages of the website. We may use your personal information for the following:
- administering our website and business;
- personalizing our website for you;
- enabling your use of the services available on our website;
- sending you email that you have specifically requested;
- dealing with inquiries and complaints made by you relating to our website;
- keeping our website secure and prevent fraud;
We will not, without your express consent, supply your personal information to any third party for their or any other third party’s direct marketing.
Collection and use of information
This section sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations regarding the retention and deletion of personal information. Personal information that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.
We may process information for the following purposes and personal information will not be further processed in a manner that is incompatible with these purposes:
- to enable you to customize or personalize your experience of our website;
- to enable you to access and use our website and associated social media platforms;
- to contact and communicate with you;
- for internal record keeping and administrative purposes;
- for analytics to improve our website; and
- to comply with our legal obligations and resolve any disputes that we may have
Security of your personal information
We will take reasonable technical precautions to prevent the loss, misuse, or alteration of your personal information. We will store all the personal information you provide on our secure (password protected) storage. For personal information shared during counselling/coaching trajectory extra security applies. This will be discussed during an intake conversation.
You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
Your rights
By providing personal information to us, you consent to us collecting, holding, using and disclosing your personal information in accordance with this privacy policy.
You may choose to restrict the collection or use of your personal information. If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us using the details below. If you ask us to restrict or limit how we process your personal information, we will let you know how the restriction affects your use of our website or services.
If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us using the details below. We will take reasonable steps to correct any information found to be inaccurate, incomplete, misleading or out of date.
We will comply with laws applicable to us in respect of any data breach.
If you believe that we have breached a relevant data protection law and wish to make a complaint, please contact us using the details below and provide us with full details of the alleged breach. We will promptly investigate your complaint and respond to you, in writing, setting out the outcome of our investigation and the steps we will take to deal with your complaint. You also have the right to contact a regulatory body or data protection authority in relation to your complaint.
Updating information
Please let us know if the personal information that we hold about you needs to be corrected or updated.
Cookies
Our website uses cookies. A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed. Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies. Please refer to our Cookie Policy for more information.
Changes to this policy
At our discretion, we may change our privacy policy to reflect current acceptable practices. We will take reasonable steps to let users know about changes via our website. Your continued use of this site after any changes to this policy will be regarded as acceptance of our practices around privacy and personal information.
If we make a significant change to this privacy policy, for example changing a lawful basis on which we process your personal information, we will ask you to re-consent to the amended privacy policy.
Agata Dijkstra
This policy is effective as of September 1, 2022.